EFFECTIVE MANAGEMENT

Management, like it or not, needs to be like personal trainers, mentoring associates in all sorts of ways. For some associates Wal-Mart truly is their second home, and some even come to work just to escape the realities of home life or any other personal crisis they may be facing. Management must be able to handle all sorts of issues that arise with associates, be it work related or personal. Management must be compassionate, to a point, and able to adapt to any situation that arises with an associate, and by being there for an associate, and making the associate feel that Wal-Mart truly is a great place to work because there is a management team that works with the associates and for the associates, and by providing that feeling then there is an increase in productivity and that increases sales. As associates are happy, they are spreading that feeling of happiness towards the consumer and when the consumer feels good, then it makes for an enjoyable shopping experience for them and they will come back, spend more, and even bring other friends. Word of mouth is the best advertisement, and when someone feels good for shopping at Wal-Mart, they will tell others. How do you boost achievement, reduce performance gaps, and nurture happier and more confident associates? The better the relationship, up to a point, you have with the associates, the more they will do. Management should look at the associates as a team, and be the coach, let us say football, and must be able to have the team work like a Swiss watch in order to achieve the end result, win, and in this case make sales and create profit. Management should think three or four moves ahead and not be stuck in the now mentality, just like a game of chess. One must thing of for or five moves ahead in order to achieve victory, but if you just think of one move at a time, then defeat is around the corner. Same concept with business. Management must be ready and think for or five steps ahead and prepare the associates ahead of time, and by doing this, productivity is up, sales are up, and profits are up. A win, win situation. But if management coaches badly, then we all know the end result!